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Careers

Ecommerce Product Upload Specialist - Full-Time Calgary

At The Source, we are committed to providing our customers with high-quality products and exceptional service. We strive to create an outstanding online shopping experience for our customers. To support our growth, we are seeking a dedicated E-commerce Product Upload Specialist to join our team.

Job Summary:

As an E-commerce Product Upload Specialist at The Source, you will play a pivotal role in ensuring the success of our online store. You will be responsible for enhancing our product listings by professionally photoshopping images and crafting persuasive product descriptions. Your attention to detail, excellent communication skills, and strong work ethic will be key assets in maintaining the high standards of our website.

Responsibilities:

• Edit product images using Photoshop or other image editing software to ensure high-quality, visually appealing representations of our products.
• Upload edited images and accurate product information onto the website
• Conduct product research to gather necessary details for accurate descriptions and stay informed about the latest trends in the industry.

Requirements:

• Proven experience in image editing using Photoshop or similar software.
• Strong written communication skills and the ability to craft engaging product descriptions.
• Patience and attention to detail to ensure accurate representation of products.
• Ability to work independently and efficiently, managing time and prioritizing tasks effectively.
• A passion for the e-commerce industry and a desire to contribute to its growth.

To apply, please email your resume and a brief cover letter explaining why you would be a great fit for The Source's E-commerce Product Upload Specialist position to info@sourceboards.

Ecommerce Customer Service & Sales Expert - Full-Time Calgary

As a Customer Service & Sales Expert at The Source Snowboards and Skateboards, you will play a crucial role in providing exceptional customer experiences and driving sales within our Ecommerce Team. Your passion for snowboarding, strong organizational skills, and dedication to customer satisfaction will be key assets in this role.

Job Summary:

At The Source, we believe in providing exceptional service that goes beyond transactional interactions. We're looking for a dynamic and enthusiastic E-commerce Customer Service & Sales Expert to join our team and be the first point of contact for our valued customers. If you're passionate about helping people, enjoy problem-solving, and thrive in a fast-paced environment, we want you to be a part of our team.

Responsibilities:

• Engage with customers through multiple channels, including phone, email, and chat, to deliver outstanding service and support.
• Demonstrate a deep understanding of our products, services, and e-commerce platform to effectively address customer inquiries and provide accurate information.
• Handle customer orders, returns, and exchanges with professionalism and efficiency, ensuring a seamless shopping experience.
• Utilize active listening and empathy to understand customer concerns and provide appropriate solutions, turning potential issues into positive experiences.

Requirements:

• Strong problem-solving skills and a genuine desire to assist customers in finding solutions.
• Ability to thrive in a collaborative team environment and adapt to changing priorities.
• Strong time management skills and the ability to handle multiple tasks while maintaining attention to detail.
• Possessing basic snowboard knowledge is a plus, and we're especially interested in candidates who have a genuine passion for learning more about the sport.

To apply, please email your resume and a brief cover letter explaining why you would be a great fit for The Source's E-commerce Product Upload Specialist position to info@sourceboards.

Retail Sales Staff Calgary & Edmonton - Full/Part-Time

As a Retail Sales staff member at The Source Snowboards and Skateboards, you'll be the friendly face that welcomes our customers and guides them in finding the perfect gear and accessories.. Your passion for snowboarding and skateboarding and dedication to customer satisfaction will be key assets in this role.

Job Summary:

At The Source, we believe in offering an extensive collection of top-quality products and a commitment to providing exceptional customer service. As a Retail Sales staff member you'll be the first point of contact for our valued customers. If you're passionate snowboarding and skateboarding, enjoy helping customers, and thrive in a fast-paced environment, we want you to be a part of our team.

Responsibilities:

• Offering expert advice and guidance on product selection based on customers' preferences and skill levels.
• Assisting with fitting and ensuring proper sizing for skateboards, snowboards, boots, and other equipment.
• Keeping the store well-organized and visually appealing by arranging displays and restocking shelves.
• Handling point-of-sale transactions accurately and efficiently.
• Contributing to a positive and energetic team environment.

Requirements:

• A genuine passion for skateboarding and/or snowboarding, with a solid understanding of the equipment, brands, and culture.
• Exceptional interpersonal skills and an eagerness to learn about new products and trends.
• Retail or customer service experience is a plus, but not required – we're willing to train the right person.
• Availability to work flexible hours, including evenings, weekends, and holidays.

To apply, please email your resume and a brief cover letter explaining which location you would like to work at and why you would be a great fit for The Source's Retail Sales Staff Position at info@sourceboards or at the store links below!